Your Vision, Your Solution: Craft a Unique Service Experience.
Take control of your service processes and design a bespoke solution that aligns perfectly with your vision, empowering you to create a distinctive service experience.
Simplify to Succeed: The Power of Keeping it Simple
Complexity is the enemy of success. Overly complex implementations tend to falter due to budget exhaustion and a lack of effective program management. Our approach emphasises simplicity, ensuring your ITSM journey is efficient and cost-effective from the start.
Demonstrate Value from Day One: A Commitment to Tangible Returns
Failing to showcase the immediate value to the business can derail ITSM initiatives. Our methodology ensures that every step of the journey is designed to demonstrate value promptly, preventing the loss of appeal as resources are invested.
No More ‘We’ll Do It Later’: A Comprehensive Approach
Partial implementations under the guise of doing the rest later can lead to perpetual incompleteness. We advocate for a comprehensive approach from the outset, addressing the full scope of ITSM processes to avoid hidden costs and incomplete solutions.
Catalogue Clarity: The Service Portfolio
Properly identifying the business catalogue with technical and actionable catalogues is crucial. Whether you’re in healthcare, emergency services, or accounting, our approach ensures your catalogue aligns with business services, laying the foundation for showcasing value to the business.
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Integrated, innovative, multi-level, out-of-the-box service management software solution – a secure, reliable, scalable and stable technology that supports business services and growth strategies of your organisation.
An integrated Project Management Service Suite. With this solution you’ll enjoy a seamless data flow, integrity, consistency, and security. You will avoid unplanned outages, gaps in your workflow and unclear Change Management.
Empower Service Management Teams with Data-Driven Culture through Business Intelligence. Transforming service management data into valuable insights has never been easier with Marval’s reporting service.
what makes Marval's solutions different
With Marval 75% of most requirements are delivered out-of-the-box.
Fixed price, fixed deliverables avoid ongoing costs and uncertainty delivering REAL ROI.
With fast implementation and fixed prices, eliminate the unknown
With 34 years of experience, thousands of users and winning numerous industry awards, our software is a proven success.
