Your partner in
out-of-the-box solutions

For over 34 years, Marval has been a leading name in Service Management. Our award-winning service management software has been swiftly implemented by hundreds of customers worldwide. We emphasize the critical balance between advanced tools and impeccable service delivery. Understanding Service Management is at the heart of our mission, as it ensures the effective utilisation of cutting-edge tools.

Simple
offerings

01

Service Management

02

Service Desk

03

Project Management

At Marval, we believe in simple and transparent offerings. We provide straightforward, out-of-the-box solutions with clear pricing. What you need is what you get from the start, with no hidden fees. Explore our comprehensive suite of products, designed to meet all your business needs efficiently and transparently.

Streamline your IT operations with our out-of-the-box solution, ensuring efficient management of your services without hidden costs or lengthy setups.

Elevate customer support with our straightforward service desk solution, providing instant, cost-effective assistance without complex implementations.

Streamline Project Management in professional Services.
Effortlessly plan, monitor costs and profitability, all in one place.

No surprises | No hidden costs | No long implementations

Our approach

Transparent

Our solutions are designed to eliminate surprises, hidden fees, and lengthy implementations. With out-of-the-box options and flexible configurations, we provide you with a clear path to success.

Proven

With proven credentials, we've earned our reputation as leaders in the field. Our software is developed by the co-authors of ITIL, setting the industry standard. Numerous awards speak volumes about our expertise.

Tailored

At Marval, we're all about what works best for you. We propose the solutions that fit your business, whether it's on-premises or in the cloud. We're not here to push what suits us but to deliver what suits you best.

Quick start

Our commercial offerings focus on achieving tangible outcomes, not charging you for endless consulting without results. We understand what can and cannot be delivered out-of-the-box, leveraging years of experience with our 'quick start' program.

How to get started

STEP 1 Appointment

Your path to success begins with the first crucial step – scheduling a consultation with our expert service management specialists. We dive deep into your company's current phase and explore your improvement needs. By the end of this conversation, you'll already have a clearer vision of the possibilities ahead.

Step 2
Tailored Business Plan

Together, we'll create a bespoke plan perfectly suited to your business needs. This plan will be achievable, realistic, and a mutual agreement, ensuring you're on track to meet your objectives. Your success is our priority.

Step 3
Transparent Project Milestones

Say goodbye to unexpected surprises at the end of a project. At each step of the way, we'll seek your approval, making sure your vision is aligned with the project's progress. No hidden costs, no disappointments.

Step 4
On-Time, On-Budget Delivery

Our commitment is to deliver exactly what you asked for, on time and within your budget. With full transparency and adherence to the project plan, you can trust that your goals will be achieved.

Why Marval?

First ITSM Itil aligned helpdesk

Since 1989 we have earned our reputation as leaders in the field, with our IT Service Management software developed by the co-authors of ITIL. 

34 Years of
Experience

With thousands of users we understand what is a best practice. Leveraging Marvals years of experience we know we can offer a quick start program. No long implementations are needed. We understand Service Management.

out-of-the-box

We deliver out-of-the-box solutions, with flexible configuration. On premise, in a private cloud or SaaS: you choose how the out-of-the-box solution is delivered. 

our clients

every size. every industry.

Read our latest
insights

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